Customer Update
Please note: Delivery of test results from our lab is improving, but please still allow 5-7 working days for receipt of your test results. We expect turnaround times to continue to improve and appreciate your patience very much.
The Lyme Disease Test Kit testing fee has increased to £42.00.
Click here to read the blog about this product.
This is the testing charge that accompanies the Lyme Disease Test Kit. If you have purchased the kit and subsequently find a tick, this charge must be paid before the tick is tested by our laboratory. It is recommended that payment of the testing fee is made immediately prior to the dispatch of the tick.
Instructions:
- Enter the unique code from the test tube label into the box at the top right of this page. Please make sure that this information is entered correctly as incorrect submissions will slow down the testing process.
- Please ensure that the name, e mail address and phone number used for this order are the same as the information entered on to the test tube label.
- Complete the check out process and dispatch your tick for testing.
- Results will be sent by e mail using a secure PDF attachment.
Note: The return envelope is addressed 'Freepost Lyme Disease Test Kit' This is correct - there is no requirement for any barcode, stamp or other address details.
Our two videos provide more detail. The first video gives detail on Lyme disease including prevention and symptoms, the second video explains the procedure for buying the kit and getting a tick tested.
If you have any questions or need further assistance, please contact testkit@pyramidtravelproducts.co.uk or call 01573 226901.
